How vLoyalty Works

A fully automated loyalty program built directly into your payment terminal

  • Outline of two credit cards stacked, one slightly tilted behind the other, on a black background.

    Customer pays with their card

    When a customer pays at your terminal, vLoyalty recognizes it automatically. No app to download, no loyalty card to scan, no phone number to enter.

  • Outline of a hand holding a coin with a dollar sign, indicating money transfer or withdrawal.

    They’re enrolled and earning, instantly

    First-time customers are enrolled in your loyalty program right at the point of sale. Points are tracked automatically, all tied to their payment card.

  • Line drawing of three human figures, with the middle figure slightly in front, on a black background.

    Rewards go out, customers come back

    Once customers hit a reward threshold, vLoyalty sends an automated text. They have a reason to return, without you lifting a finger.

  • Two speech bubbles with three dots each over two smartphones on a black background.

    Engage customers with mobile marketing

    Send text campaigns based on customer spend and last visit. Bring back inactive customers or reward your best ones automatically.

See how vLoyalty works in real time, from enrollment to rewards, in just a few simple steps.

vLoyalty is your always-on marketing engine

Text message marketing is 100% automated and included with your vLoyalty Program

Launch targeted campaigns in minutes and stay connected with your customers automatically.

Automated, Always-On Campaigns:

  • Points awarded

  • Rewards earned

  • Rewards redeemed

Custom Campaigns:

  • Membership Anniversary

  • Custom Offer

    • Point Multiplier, Bonus Points, etc.

  • Win-back offers

Built for Every Business

From a single location to enterprise brands, vLoyalty scales with you

Up and Running in Minutes
No IT team needed. If you have a compatible payment terminal, you can launch your loyalty program today

Black clock face with white hour markers and hands, showing 5:00.

No App to Download
Customers simply pay with their card. No apps to download, no cards to manage, no codes to remember.

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Know Your Customers
Track visit frequency, spending patterns, and reward activity with insights you never had before.

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Growth
Increase repeat visits and boost customer spending with a loyalty program built to drive measurable revenue.

Black background with a white bar graph showing increasing values and an upward trending line.

Target Customers
Send the right message to the right customers based on their visit history, spending habits, and reward activity.

Black and white icon of a dart hitting the bullseye on a target.

Text Marketing
Automatically engage customers with real-time texts when points are earned, rewards are available, or promotions are running.

Two smartphones with chat bubbles containing ellipses to represent messaging.
NAPA Logo

“NAPA has worked with vLoyalty for over 11 years on NAPA Rewards. Their integration process has been very seamless for all of our retail locations and NAPA Online. Their account management team and operations teams work with all areas of NAPA providing consistent retail transaction processing in real time support by reporting and an integrated customer service support. The team at vLoyalty are always proactive and willing to go the extra mile when working with NAPA’s various systems and marketing partners.”

EMILY SCHNEIDER
Sr. Director of Marketing, NAPA